Term Of Use
Payment Policy
Payment will be made on one of the following:
- Payment can be remitted via Western Union Money Transfer, Money Gram, International Money Express and other Electronic Money Transfers (EMT) on conditions made by Courier Service. These services make it possible to ship samples and relatively small packages.
- If shipment is made through Air or Sea Cargo, total payment should be made in advance through bank transfers using SWIFT wire transfer, a money order, a demand draft or by opening a Letter of Credit (LC). As per Nepalese export regulation, consignors are not allowed to deliver the consignment without submitting the Advance Payment Certificate (APC) to the custom office at the time of shipment. The bank issues the APC, only after receiving the payment in our favor. Payment terms can be totally prepaid or 50% paid in advance for confirmation and 50% paid before delivery, i.e. for goods ready to be shipped.
Transfer commission must be paid by customers.
Personalization Policy
Minimum Order of quantity: Negotiable
Size: Customizable
Color: Customizable
Shipment Policy
We facilitate shipping worldwide through internationally renowned shippers and handlers like DHL, FedEx, TNT, UPS and SkyNet with utmost care and proper standard packaging.
Terms and Conditions for shipment
- Modes of shipment depend upon customers’ orders and should be finalized by them.
- Time frame to reach the shipment to customer depends on the destination. It might take from a week to several months to receive your order, depending on the shipping option you select.
- Shipping cost depends on the means of shipment you choose i.e. via Air, Land and Ship, depending on bulk and high volume order.
- Since most of our products are handmade, there can be slight variations in volume and weight.
- All the rates quoted (unless specified) are FOB price (Kathmandu); which includes all the necessary documentation charges, custom clearance charges, taxes, levies, packaging charges and local transportation charges inside Nepal. It does not include any shipping, handling and insurance charges.
- Mode of shipment normally is determined by the customer, but certain products, or products, according to value, must be shipped by specific carriers and methods to insure safe delivery.
Shipping Information
AIR CARGO | |
Service | To nearest destination airport. |
Shipment Time | 4-10 Days; depending on season and flight availability. |
Carrier/Airlines | Singapore, Qatar, Thai, Oman and other international airlines. |
Insurance | Auto insured by airlines in USD 20 per kg or value of invoice, whichever is less. |
Weight/Volume | No limit |
Charge | Different rates are applicable as per weight and destination; Please click here to find the list of some popular destination and air freight |
SEA CARGO | |
Service | To nearest seaport; advisable for heavy and bulk shipment |
Shipment Time | 30-45 Days; Depending on destination |
Carrier | By land to Haldia seaport and to an international shipping liner. |
Insurance | Recommend purchase of insurance |
Weight/Volume | FCL-full container (20 Footer, 40 footer, 40 footer high cube), LCL-loose container Minimum 2 CBm needed. |
Charge | Different rates are applicable as per weight and destination. |
AIR/SEA CARGO | |
Service | To nearest seaport; recommended for heavy and bulk shipment |
Shipment Time | 20 – 30 days; depending on the destinations |
Carrier | By air to the nearest seaport and international shipping liner. |
Insurance | Recommend to purchase |
Weight/Volume | No limit but minimum 2 Cbm or 500 kgs. |
Charge | Different rates are applicable as per weight and destination. |
Courier SERVICE | |
Service | Door to door delivery |
Shipment Time | 4 – 6 Days; Depending on destination |
Carrier | DHL, FedEx, TNT, UPS, Sky Net |
Insurance | Recommend purchase |
Weight/Volume | No Limit |
Charge | Different rates are applicable as per weight and destination Courier service is used to ship samples and relatively small packages. |
Note: Customs clearance or duty tax charges and any other charges concerning the product or consignment are levied according to the rules and regulations of the destination country, and must be paid by the customer in his country.
